Delivery & Pickup Policy

Last Updated: 05/28/2026

Crab & Cluck accepts walk-in orders, online pickup orders, and delivery orders through approved ordering platforms.

Pickup Orders

Online pickup orders may be placed through Clover Online Ordering.

Customers are responsible for picking up orders at:

Crab & Cluck
4231 Snapfinger Woods Dr
Decatur, GA 30035

Customers must pick up orders at the pickup time shown by Clover or the ordering platform.

Please check your order before leaving the restaurant. Once an order is prepared and picked up by the customer, the order is considered completed.

Late Pickup Policy

Crab & Cluck prepares food based on the selected pickup time.

We are not responsible for food quality, temperature, texture, freshness, or safety concerns caused by late pickup.

Orders not picked up on time may be held for a limited time at management’s discretion. For food safety and quality reasons, unclaimed food may be discarded.

No refund, remake, replacement, or exchange will be provided for late pickup or unclaimed orders.

Delivery Orders

Crab & Cluck does not operate its own in-house delivery driver service.

Delivery may be provided through approved third-party services, including:

  • DoorDash Drive

  • Uber Eats

Delivery availability, delivery time, delivery fees, service area, driver assignment, and platform rules are controlled by the delivery provider.

Once an order is prepared and picked up by DoorDash Drive, Uber Eats, or another approved delivery provider, the order is considered completed by Crab & Cluck.

Delivery Responsibility

Crab & Cluck is not responsible for:

  • Delivery delays after pickup

  • Incorrect delivery addresses entered by the customer

  • Driver delays

  • Delivery platform issues

  • Food temperature changes after pickup

  • Food texture changes caused by delivery time

  • Failed delivery caused by incorrect customer information

Customers must provide accurate name, phone number, delivery address, and delivery instructions.

Contact

For pickup or delivery questions, contact:

Crab & Cluck
4231 Snapfinger Woods Dr
Decatur, GA 30035
Phone: (678) 736-6888
Email: crabandcluck@gmail.com